Legal documents.
Stable public URLs for every Praktend legal document. Share with your malpractice carrier, counsel, or HIPAA auditor directly.
All documents. One place.
Business Associate Agreement (BAA)
The agreement every customer signs in setup, with the date it was signed shown in Settings. Questions about it go to chris@praktend.com.
How the BAA works →HIPAA section of our trust page
What Praktend does and does not do to protect PHI: encryption at rest and in transit, role-based access control, audit logging, AI training prohibition, subcontractor BAA chain, and TCPA opt-out compliance per the April 11, 2025 rule. Names what is not in place (SOC 2, credit card storage).
View the HIPAA section →Terms of service
The operating agreement between you and Praktend. Covers acceptable use, credentials and account ownership, fees, data handling, warranties, limitation of liability, and governing law (Colorado). HIPAA-covered entities must have a signed BAA on file before any PHI flows.
View terms →Privacy and data handling
How Praktend handles your data and your patients' data: what we touch, what we never do, and what happens on the day you cancel. Praktend does not become your system of record. Everything you own before we start keeps running after we stop.
View privacy policy →Questions about any document, or need a written affirmation for a vendor questionnaire? Email chris@praktend.com. Written response within one business day.
Legal questions? Email directly.
Written answers within one business day. No boilerplate.
Email chris@praktend.com →