Praktend is software a dental practice subscribes to and operates. A team of AI coordinators runs credentialing, hiring, front-desk intake, revenue cycle, and more, so the people in the practice stay focused on patients, not paperwork.
The dental staffing shortage is structural. The credentialing and back-office drag that comes with it doesn’t have to be.
Dental practices have always run lean. One owner, one hygienist, a front-desk person handling six different roles. When a provider position opens (and it opens constantly) the credentialing, the payer enrollment, the licensing paperwork, and the scheduling don’t pause while you hire. They pile up.
Off-the-shelf practice management software solves the scheduling problem and maybe the billing problem. It doesn’t solve the credentialing problem. It doesn’t solve the hiring problem. And it certainly doesn’t solve the problem of the owner spending two hours on a Sunday night following up with a payer because nobody else tracked the enrollment window.
Praktend was built inside a working dental practice in Colorado Springs. Not in a lab, not from interviews, not from market research. From watching the actual work, mapping every handoff, and building software that holds the threads the practice couldn’t afford to drop. That practice has been running the platform for three years. It proved the model worked. Then we opened it to the industry.
The bet is simple: a dental practice should be able to subscribe to a back office the way it subscribes to a PMS. Pay a flat rate, operate the software, and have it run the work that doesn’t require a licensed clinician. Praktend is that subscription.
Every engagement is shaped to the practice. These four principles are not.
A senior team builds the platform and operates it with you. The people who write the code are the people who answer when something goes sideways. No handoff to support. No ticket queue. One team, accountable for the life of the subscription.
The platform reads and writes to your systems; it does not become the system of record. Your PMS, your books, your payer accounts: those stay yours. Praktend connects to them. Every action is logged at the row level. Portable on day one.
Working software ships every week, not at the end of the engagement. Every Friday there is something live for you to look at, touch, and push back on. Every action the platform takes is logged and surfaced. No theatre. No slide decks. Receipts.
The BAA is signed before any protected health information moves. Infrastructure is Google Cloud under an active GCP HIPAA BAA. Every integration is least-privilege; every credential is encrypted at rest and in transit. Compliance is not an add-on. It is the foundation.
A small, senior team that builds and operates. No bench. No outsourced ops. The same people on every engagement.
Founded Praktend after building it inside a working dental practice. Sets product direction and signs the BAA on every engagement.
Leads platform reliability, integration architecture, and the practice management connector layer across the payer and scheduling stack. Ships production code on every engagement.
Joining the page soonOwns the credentialing and payer enrollment workflow for every practice on the platform. Manages CAQH attestation windows, license renewals, and payer re-enrollment on behalf of the team.
Joining the page soonRuns the post-launch relationship for every practice subscription. Monitors platform health, runs the weekly check-in, and escalates anything that needs the engineering team before the practice notices it.
Joining the page soonResponsible for the practice-facing interface and the design system that keeps every coordinator’s output readable, auditable, and consistent across every dental workflow the platform touches.
Joining the page soonNo deck. No follow-up sales sequence. Thirty minutes, live software, real workflows. If it isn’t a fit, we say so.
Book a demo →