A Praktend engagement is six weeks. One human on the hook. A back office that keeps running after we stop watching it.
The platform is custom. The foundation is the same. Whatever we build for you, these four show up underneath it.
Schedule, insurance claims, collections, ad spend, hiring, all watched together, all day. They see the pattern forming before you do, further than any one person could track. They go exactly as deep into your systems as you set, and no further.
Every persona, every thread, every decision waiting on you. Built into the tools you already pay for, not a new database of record.
A senior team runs onboarding, signs the BAA where applicable, and answers when something goes sideways. The team that builds the platform is the team that operates it with you.
Your data lives in your own systems. The platform reads and writes, never holds the system of record. Every action logged at the row level.
“I run the platform. The platform runs everything that isn't a patient in my chair.”
Owner & sole RDH · a Colorado Springs dental practice
Same shape on every engagement. You see working software every Friday, not at the end. Six receipts to show for it.
A thirty-minute demo, then a working day with the people doing the work. Every handoff, every tool, every person who touches an engagement. What breaks becomes obvious.
What's getting built and what isn't, in writing, before a line of code. Screens, flows, data models, integrations, the explicit list of what we will not be touching. You sign off before we build.
We write the code, run the integrations, hook up the data. You see it live every Friday, not at the end. No staging environment that nobody looks at. The version on your dashboard is the version we're building.
Vendors, customers, projects, invoices, history. Nothing left on the spreadsheet stack. Reconciled against the books before cutover. One source of truth per object, no parallel copies floating around.
No UAT spreadsheet, no theatre. One team uses it on live jobs. The team is in the room. Edge cases surface, we fix them the same day. The first time the platform misses, it gets named, logged, and patched before the next morning.
Steady-state operations begin. The AI team holds the inbound channels, runs the recurring work, surfaces only the decisions that need you. The team stays on the hook for the life of the subscription. The work continues whether you're watching or not.
Off-the-shelf SaaS gets you to ten. Past that, you are paying to bend your work into a shape someone else chose. Praktend is the alternative.
Off-the-shelf rents you a chair. A Praktend engagement builds the chair around you.
Tap the boxes that are true for your practice today. Three or more is a Praktend problem.
Tap each signal that fits. Three is the threshold.
Book a demo →Maya, Sage, Ada, Lark, Otis, Wren, Reed, and more. Roles, channels, and the work each one owns.
Open the team → 07.2 · IntegrationsPMS support, books, payer portals. What's live, what's in build, what's case-by-case.
See the matrix → 07.3 · HIPAA & BAAThe BAA path, where data lives, what's logged, and what stays in your own systems.
Read the posture → 07.4 · AboutWho builds and operates Praktend, and how we work.
Meet the team →No deck. No follow-up sales sequence. If it isn't a fit, we say so.
Book a demo →You operate the practice. The platform operates everything else. That is the whole pitch.