Praktend runs the back office of dental practices. Tell me one thing in your practice you'd fix if you had time. I'll solve it. Free. If the work is good, we keep going. If it isn't, you got free help.
Most operators ask you to sign a contract before they've done anything. I do the opposite.
You pick one problem in your practice. Inside two weeks I solve it, end to end. No invoice, no contract, no commitment. If the work is good, we talk about ongoing operations. If it isn't, you keep what I built and we part ways.
If your problem requires custom software or automation, two paths after I build it: it lives on your Google Cloud account so you own it outright, or it lives in Praktend on a monthly subscription. Your call.
We post, screen, and surface only the candidates worth your time. Hygienist shortage stops being your problem. We've reviewed five hundred applicants so an owner doesn't have to.
QuickBooks reconciled, AR worked, payroll filed, sales tax current. You see a dashboard. We do the work. No monthly call where you find out the books are three weeks behind.
Google Ads, Google Business Profile, reviews, SEO. Managed, measured, reported in plain English. No agency double-talk, no impressions-as-success, no jargon.
Scripts, intake, scheduling, recall, post-visit follow-up. Consistent across every patient call, every shift, every staff change. Never on vacation. Never quits on a Tuesday.
Medicaid revalidations, insurance enrollment, license renewals, CAQH, OSHA training cadence. Tracked, filed, never a fire drill the week before a deadline.
Prices listed are for solo practices (one provider or hygienist). Multi-provider practices scale predictably. Annual prepay receives ten percent off across all tiers. Month-to-month with thirty days written notice.
The proof: a single-hygienist practice in southern Colorado that runs without an office manager, without an associate, and without the owner spending evenings on admin.
Olivia is the owner and the sole RDH. She practices clinical hygiene full-time. Praktend runs everything that isn't a patient in the chair.
That includes the hiring funnel across Indeed, LinkedIn, and the practice's network; the books kept current in QuickBooks; the Google Ads and Google Business Profile that drive new patients; the recall system; the credentialing with Medicaid and Delta; and the patient communication across phone, SMS, and email.
The result, in numbers Olivia can show on a Tuesday: monthly new-patient rate up seventy-four percent year over year, recall booking rate climbed from sixty-six to ninety-four percent in six months, and ad spend per new patient running roughly twenty-four dollars against an industry benchmark of one to three hundred. No office manager, no in-house admin, no associate. The owner sees patients. Nobody has to learn another piece of software.
I've spent years running operations for small businesses. Practice owners. Contractors. Makers. The pattern is always the same: a great operator with a great craft, drowning in the admin tax of running a business.
I tried fixing this with consulting. I'd hand owners a thirty-page playbook they didn't have time to read. I tried bringing in agencies and bookkeepers and HR firms. They each owned their slice. None of them owned the practice.
So I built Praktend. Not software you operate. Not advice you have to act on. An operator that runs the back office, end to end, the way I'd run it if you hired me for two hundred grand a year.
I started running it for one practice in Colorado Springs. It works. Now I'm taking it to others.
No catch. I'm building Praktend's reputation one practice at a time. Free work is the fastest way to prove what I can do without asking you to trust a deck. Worst case for you: free help. Best case for me: a paying customer next month.
You choose. Path one: the build lives on your Google Cloud account. You own it forever. You pay only the GCP infrastructure cost (usually a few dollars a month). Path two: the build lives on Praktend infrastructure, you subscribe monthly, I keep it running and update it. Most practices pick path two so they don't have to think about it.
You're not buying a dashboard. I'm not asking you to log in, learn a tool, or assign a staff member to use it. I do the work. You get a weekly summary and a monthly review.
Consultants give you a deck. I do the work. The hire happens. The books close. The ad gets posted. The recall call gets made. You don't owe me follow-up because I don't owe you advice.
I complement them or replace them. Both work. Some owners use Praktend to make their OM ten times more effective. Some use Praktend to retire an OM seat that's been hard to keep filled. Either is fine.
Free engagement starts the day after we talk. Two weeks to ship. If we keep going, paid operations start the week after that.
Yes. I sign a Business Associate Agreement before any PHI moves. Patient data lives in encrypted, audited storage. Praktend operations access only what's needed for the task at hand, logged.
Month-to-month with thirty days written notice. No long contracts, no exit fees. The free engagement has nothing to cancel.
No. Flat monthly. My incentives shouldn't be tied to your billing fluctuations, and you shouldn't pay me more in a great month than in a slow one.
Reply with the one thing in your practice you'd fix if you had time. I'll tell you in twenty-four hours whether I can solve it inside two weeks. If yes, I start. If no, you've lost nothing.
Tell me your problem →