01  ·  The AI team

Credentialing first. One platform.

Coordinators
02  ·  The model

What is a coordinator?

Not a chatbot. Not an assistant you prompt. A coordinator is a digital teammate that owns a real job — it has a name, a remit, and a department, and it shows up every day and does the work.

Identity

Each coordinator has a name, a role, and a clear remit — like a real hire, not a generic tool.

Communication

Works across email, SMS, the dashboard, and phone — wherever the work needs to happen.

Systems

Connects into your PMS, books, payer portals, and calendars to take real action — not just surface information.

Job

Owns one department: credentialing, hiring, front desk, revenue cycle, and more. One coordinator, one domain.

Knowledge & memory

Learns your practice. Corrections never need re-teaching — everything it learns stays learned.

Prefer to skip the form? Email chris@praktend.com with a few words about your practice — direct response within 24 hours.