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01  ·  Profile
Chris Shannon, founder of Praktend.
Founder· Always on  ·  Platform builder

Hi, I'm Chris. The accountable human.

I built Praktend and I keep it tuned. Your practice operates the platform; I’m the person who picks up the phone when something needs deciding, signs the BAA, and ships the custom builds. You deal with one person, not a cast of vendors.

02  ·  How I work

Read first. Build second. Brief weekly.

Day one I read your data - OpenDental exports, billing history, payer mix, existing team structure. Then I map what can be automated, delegated to the AI team, or handled by me directly. Every week I review the team's output, hold accountability for results, and brief you on what happened and what's next.

I started Praktend by running my wife's dental practice. It worked. That practice - Practice 32 in Colorado Springs - is the proof. Recall went from sixty-six percent to ninety-five. New patients up seventy-four percent year over year. Owner spends zero evenings on admin.

Channels

  • Email
  • Phone
  • Client dashboard
  • Weekly briefing
03  ·  Skills
  • Dental back-office strategy
  • AI team orchestration
  • Insurance payer negotiation
  • Hygienist recruiting and comp design
  • Practice financial modeling
  • Recall system design
  • Full back-office audit on day one
  • Weekly written briefing with decisions logged
  • Reachable by email within twenty-four hours
  • Monthly financial summary
  • Quarterly strategy review
04  ·  Results at Practice 32

Numbers Olivia can show on a Tuesday.

94.7%
Recall capture at Practice 32 - patients due for hygiene who were re-booked within their window. Up from 66% in six months.
Source · Practice 32 (live BigQuery)
+74%
New-patient growth, year one to year two.
Source · Practice 32 (live BigQuery)
$24/pt
Tracked digital CAC at Practice 32 (Ads + GBP + reviews). Doesn't count referrals, BNI, walk-ins.
Source · Practice 32 (live BigQuery)

Want Chris tuning the platform for your practice?

Start with a thirty-minute discovery call. We’ll talk through your practice, confirm which tier fits, and scope any custom builds you already know you need.

Book a discovery call
chris@praktend.com  ·  reply within twenty-four hours